FAQ

Frequently asked questions about IHUNDO

?Do I need the internet to use IHUNDO?

IHUNDO runs online, so your team can sell from any phone or computer and your data backs up automatically.

?Can my staff use their own phones?

Each staff member logs in with your shop's workspace name plus their own username and password, from any phone or computer.

?Is my shop's data visible to other businesses?

No. Every business is fully isolated — your products, sales, and reports are only ever visible to your own logins.

?Can staff void or change a sale without me knowing?

No — voids and corrections go through an approval step. A cashier can request one, but it only takes effect once an owner or manager approves it.

?What can managers and cashiers each see?

Every staff login has a role. Cashiers handle sales and customers day to day; managers get reports and stock too; only the owner sees business settings and billing.

?Can I import my existing product list?

Bring your stock list in and import it directly, or add products and categories one by one. We can help with this during setup.

?What happens after the free trial?

You can choose a monthly, quarterly, or yearly plan to continue. If a subscription lapses, your account is paused (not deleted) until you renew — your data is never touched.